Benefits for FileNet

Electronic Document Management

Fax remains an important channel for critical business communication, as indicated by estimates that more than 90 percent of North American companies are fax-enabled. To be most effective, today's businesses need an enterprise-class solution to electronically capture, process, store and distribute fax documents.  In response to these needs,  RightFax—the leading e-document delivery solution—offers direct integration with FileNet Enterprise Content Management (ECM) solutions. Based on  RightFax Enterprise Server, the product enables integrated e-document management capabilities across the enterprise. It offers real-time delivery and receipt of fax documents, facilitates automated fax processing and leverages business data stored in FileNet Image Manager along with other ECM products.

Enhanced Workflow for Improved Communication

• By automating processing and indexing of inbound fax documents, companies save time, money and important human resources.

• Based on proven RightFax capabilities, organizations eliminate inaccurate, non-secure manual processes and reduce lost faxes or missed deadlines due to processing delays.

• Taking advantage of outbound capabilities to fax documents stored in FileNet Image Manager, users leverage important information and have more time to focus on other profitable tasks.

• Reduce processing cost - In comparison to manual faxing methods, RightFax cuts document delivery costs by 90 percent and allows organizations to eliminate costly fax machines.

• Additional savings are returned via paperless FileNet capabilities. Rather than managing reams of paper and rows of filing cabinets, employees spend a fraction of the time handling data capture and storage right at the desktop.

Streamlined Data Capture and Management

RightFax enterprise fax and e-document delivery capabilities are integrated into FileNet Capture products that help organizations acquire, index and manage both electronic and paper-based content. RightFax supports FileNet P8, the ECM industry's first integrated framework combining best-of-breed content, process and connectivity capabilities in one unified solution. In detail, RightFax fax-enables the full suite of FileNet ECM solutions to leverage existing application and infrastructure investments, including: Business Process Manager, Content Manager, Web Content Manager, Image Manager and Forms Manager.

Features

Inbound Document Routing and Indexing with FileNet Image Services

• Automates inbound fax processing, indexing and commits them to FileNet Image repository
• Eliminates time-consuming, unreliable manual processes
• Reduces inbound fax processing times

Outbound Document Delivery with FileNet Image Services

• Plugs into FileNet Print for outbound faxing through RightFax
• Allows for server-based printing or faxing of a large volume of documents
• Provides convenient, easy-to-use faxing capabilities for users of FileNet Image Services
• Allows users to include fax annotations with their outbound fax documents
• Reduces stand-alone fax machines, paper usage and time associated with manual faxing
• Provides faxing capabilities from desktop, email, ERP and other business applications

Architectural Features (based on RightFax Enterprise Server)

• RightFax integrates seamlessly with FileNet Image Services using flexible component architecture
• Acts as intelligent scan client built into the Component Path for fax processing
• Scales up to 16 connectors to accommodate growth and provide maximum throughput
• Suits high-volume, large enterprise faxing requirements
• Offers add-on modules to create a customized electronic document exchange solution
• Can automatically filter inbound faxes routing them to multiple Capture workstations or Image repositories

General Features

• Microsoft Windows-certified
• Windows Clustering, Windows XP and Office XP platforms
• Advanced notifications
• Load-balancing
• Fax over IP
• PCL5 document conversion
• User permissions
• Automatic archiving
• Extensive host connectivity options
• Advanced management and control tools
• Built-in report models
• Centralized server administration
• Multiple fax server management
• Automatic group fax distribution